Give me the operational work your best people shouldn’t still be doing.
I embed with your team, find the workflow eating the most time, and build the software that takes it off their plate — inside the tools you already use.
Apply for a pilot spotYou already know which process it is.
Home services & trades
Dispatch lives in someone's head. The tech texts a photo from the truck and someone keys it into invoicing that night. Friday goes to reconciling what got done against what got billed.
Professional services
The same client information gets typed into three systems. Documents arrive as PDFs and leave as manually extracted data. “Where are we on this” eats billable hours.
Logistics & port-adjacent
Rates in email. Status in email. Exceptions in email. A spreadsheet exists only because the TMS and the books don't talk.
Different industries, same shape: two systems, one person in between, doing it by hand every week. That’s not an AI problem. It’s a handoff problem.
Four things, in whatever combination your operation needs.
Agents that do the work, not chat about it
Software that reads the email, pulls the data, updates the system, and escalates what it can't handle. It takes actions inside your tools. It doesn't sit in a chat window waiting to be asked.
A company brain
Your SOPs, contracts, past jobs, internal docs, and approved company knowledge made searchable and answerable — with sources. Your team asks in plain language instead of asking the one person who remembers.
End-to-end workflow automation
The whole path — intake to output — with people placed only where judgment is actually required. Exceptions get flagged. Everything else runs.
Integrations between systems that were never meant to talk
Legacy software, no API, ugly exports. This is most of the real work and it's where the hours are hiding.
Two days. A map. One build.
Two days inside the workflow.
With the people actually doing the work — in person where it helps.
You get the map.
Every place work is being done by hand that doesn't need to be, ranked by what it costs you. Yours either way — build it in-house, hand it to someone else, or do nothing.
We pick one and I build it.
In production, in your tools, used on Monday. Not a prototype.
Why the pilot exists
I’m pricing the first three deployments aggressively because I’m optimizing for deployments and documented outcomes, not margin on the first project.
What I need back: real access to the people doing the work, honest feedback, and permission to document the outcome.
Everything I build gets handed over — code, credentials, documentation. Nothing I build requires me to keep existing.
Yes if
- 10–100 people
- More process than systems
- Someone can decide without a committee
- Charleston metro
No if
- You want a chatbot
- You want a strategy deck
- You want a vendor recommendation
- Nobody can give me two days of their attention
Questions people actually ask
What happens after I apply?
I read it myself, usually same day. If it looks like a fit, I'll email you to set up a short call — twenty minutes, no pitch, just enough for both of us to know whether two days inside your operation is worth the time. If it's not a fit, I'll tell you that and point you at what I'd do instead.
How long does a build take?
The audit is two days. A first build typically goes live in two to four weeks, not months — one workflow, in production, in the tools your team already uses. Bigger systems take longer, and I'll tell you the honest number before we start.
What does it cost?
It depends on what we're building, so we talk about it on the call once I understand the problem. The pilot spots are priced well below what the work is worth — I'm optimizing for deployments, not margin on the first three.
Do I need to change the software we use?
No. I build on top of what you have — your CRM, your dispatch board, your accounting system, even the old thing with no API. Forcing you to migrate would defeat the point.
How much of my team's time does this take?
Two days of access during the audit, mostly with the people doing the work. During the build, a few short check-ins. Your team's job is to tell me when something I built is wrong, not to manage the project.
What happens to my data?
It stays yours, in your systems and your accounts. Anything I build runs under credentials you control, and everything I touch is covered by an NDA if you want one. When we're done, you hold all the keys.
What if it breaks after you leave?
Everything gets handed over — code, credentials, documentation plain enough that another developer could pick it up. You can keep me on for support if you want it, but nothing I build requires me to keep existing.
I have something smaller — a website, a script, one annoying task. Should I still reach out?
Yes. The pilot spots are for the full embedded engagement, but I take on smaller work when it's a fit. Use the same form and describe what you need — worst case, I tell you it's not for me and point you at someone good.
I’m David. There’s no team behind the curtain.
Xcelerate Digital is a one-person software practice in Summerville. I embed with your team, find the process eating the most hours, and build the thing that runs it.
Not an agency. Not a chatbot vendor. One builder who gets inside your operation and automates the part that’s been broken for years.